Dear Maggie Mead, I’m a life coach and I don’t agree with your creative and compelling post on Reality Tea.
Being proactive? Getting out of the way when you’re not needed? Supporting people who do the right thing? These are good behaviors for everyone to practice. No matter who you are in the crew. Not “leadership”.
Leadership is getting a group of people to care about a common goal. Then getting them to work together to make it happen. To do that you remind the team of what’s important and what isn’t. And look for ways to make sure work gets done correctly. Without you needing to tell people what to do.
That requires expert knowledge about the work / industry and also knowing your own limitations. It’s not enough to just have strong opinions. Or being bold enough to say things people might not want to hear.
When you think about leadership that way? All the captains are… Glorified middle managers.
Maybe Captain Jason hints at real leadership.
He signals what’s expected clearly and strongly. Regardless of the inconvenience or his own personal feelings. It was obvious he liked Marina very much and when she kept answering him sarcastically about work? He made it clear what’s expected from her in the role of crew.
And? I don’t remember him ever talking to the crew about principles for making sure guests are happy.
Or what makes any particular group unique and how that could require adjusting the playbook for pleasing the guests.
Oh well ~\_()_/~
I guess I’ll keep watching for more wisdom.